FAQ

Our name is inspired by the classic chef cuts that are fundamental techniques for preparing vegetables. It speaks to our gastronomic roots and our passion for plant-based ingredients.

JULIENNE cut: when the ingredient is cut into long, uniform strips

BRUNOISE cut: the ingredient is first julienned, then rotated a quarter turn and diced.

We make dairy-free cheese and dry-aged vegetables. our products are available through our community of retailers, restaurants and chefs. and, of course, from our online store.

We are on a mission to make plant-based the most exciting choice - by focusing on flavour, creativity and sustainability. We don’t make alternative products. we make original products. we use creative gastronomy, culinary know-how and simple plant-based ingredients to develop layers of depth and flavour. and the end result is unique to JULIENNE BRUNO.

We don't imitate. We create. We don't compare. We enjoy!

Food is about joy and nourishment: Plant-based ingredients are packed with both. In no area of gastronomy is there more scope for creativity, discovery and delight.

Choosing plant-based is good for the environment, for animal welfare, and for our health. We are making sure plant-based is deliciously exciting too

Sustainability is extremely important to us. 

We’re committed to sourcing ingredients and services as locally as possible. Building relationships with nearby suppliers keeps our co2 emissions to a minimum whilst promoting a healthy and sustainable local community. 

We want our products to be accessible to as many people as possible. So from a pricing perspective, we source organic ingredients where feasible. All of our ingredients are GMO-free and we don’t use palm oil. Our cheeses are made using soya beans from France; we don’t source soya beans from South America, where they’re linked to deforestation. 

Our packaging is 100% kerbside recyclable and we are working towards being a zero waste kitchen.

CURRENTLY, WE DO ALL OUR WORK IN ONE KITCHEN - SO WE CAN’T GUARANTEE ALL OUR PRODUCTS ARE COMPLETELY FREE FROM TRACES OF KEY ALLERGENS. 

BUT ALL OF OUR PRODUCTS ARE 100% PLANT-BASED AND 100% VEGAN. NO DAIRY. NO MEAT. NO ANIMAL PRODUCTS. PLEASE SEE ALLERGEN INFORMATION ON THE BACK OF PRODUCT PACKS.

You can see the full nutritional breakdown of our products in our online shop. Just select the product you're interested in, then click ‘see full nutritional info, allergens and ingredients.

Our products are available in our online shop, and through selected restaurants and retailers. Check out our community here.

PLEASE NOTE: ALL CHANGES MUST BE MADE 48 HOURS PRIOR TO YOUR DELIVERY DAY. FOR EXAMPLE: IF YOUR ORDER IS DUE FRIDAY, YOU'LL NEED TO MAKE ANY CHANGES BY MIDNIGHT ON TUESDAY.

TO UPDATE SUBSCRIPTIONS, PLEASE LOG INTO YOUR ACCOUNT, CLICK ‘SUBSCRIPTIONS’, SELECT THE PRODUCT YOU WANT TO EDIT AND MAKE THE RELEVANT CHANGES. ORDER QUANTITY AND FREQUENCY CAN BE CHANGED AS WELL AS CANCELLED.

TO SKIP A DELIVERY OR CANCEL A SUBSCRIPTION, PLEASE LOG INTO YOUR ACCOUNT, CLICK ‘SUBSCRIPTIONS’, SELECT THE PRODUCT YOU WANT TO EDIT AND MAKE THE RELEVANT CHANGES. ORDER QUANTITY AND FREQUENCY CAN BE CHANGED AS WELL AS CANCELLED. IF YOU WISH TO SKIP THAT WEEK’S DELIVERY, SIMPLY CLICK "SKIP DELIVERY".

TO ADD A NEW PRODUCT TO YOUR SUBSCRIPTION, PLEASE LOG INTO YOUR ACCOUNT, CLICK ‘SUBSCRIPTIONS’, SELECT ‘ADD A PRODUCT’ AND CHOOSE THE RELEVANT PRODUCT YOU'D LIKE TO ADD. ORDER QUANTITY AND FREQUENCY CAN BE CHANGED.

Please contact us via our chat bubble on the site or email hello@juliennebruno.com

Our Cotton Denim insulation is biodegradable, compostable and originates from recycled sources. We work with Puffin packaging for this part of the product journey.

Puffin Packaging produces sustainable cotton liners with a recyclable covering.

Their thermal packaging is designed to preserve the temperature inside the packaging, while minimizing transfer of heat from outside. This helps a product to be preserved in perfect condition until it reaches its final destination (you!)

Please cut open and pour out the gel into the drain along with running hot water. The rest is fully recyclable!

OUR TAMPER-EVIDENT POTS ARE RECYCLABLE, BUT PLEASE PEEL OFF THE STICKER TO THROW AWAY WITH GENERAL RUBBISH. DON’T WORRY - WE’RE WORKING ON MAKING THE STICKER RECYCLABLE TOO!

We ship nationwide in The UK

We are aiming to offer a next day (business) delivery service (Tuesday, Wednesday, Thursday & Friday). Orders placed on Thursday after 14:00 will be delivered on Tuesday the next week.

Please choose a convinient drop-off option through our delivery partner.